Provide the full delivery address, site contact, receiving hours and any appointment or check-in requirements. Explain whether the site has a loading dock, forklift or another agreed unloading method, and identify truck-access restrictions such as a narrow entrance, height limit or limited turning space. These details help the supplier assess the delivery arrangement before a vehicle is dispatched.

Also confirm the quantity to be received, the available staging space and who will inspect and sign for the order. If your facility has no dock or unloading equipment, discuss that when requesting delivery so the available options and any charges can be confirmed. Do not assume that a particular truck service or delivery time is included. Use AR Pallets’ service-area page to identify the relevant location, then share the receiving details with your enquiry.