A long component, uneven load or product with limited contact points needs a more useful description than ‘heavy-duty pallet.’ AR Pallets works with business buyers to discuss wood pallets against the dimensions and handling requirements of the actual load.
For Vaughan orders, pallets are shipped from our BC supply operation into the GTA. Send drawings or measurements, quantity and your receiving address. The team can review custom construction, recycled or remanufactured options, and heat-treated requirements alongside the proposed freight arrangement.
Begin with the packed product’s footprint and total weight, then explain how that weight reaches the deck. A load concentrated on feet or narrow runners behaves differently from cartons spread across the platform. Identify fragile edges, projections and any places that must remain supported.
For Vaughan buyers comparing a new design with an existing pallet, include the problem you are trying to solve. Photographs can clarify the arrangement, while measurements establish the dimensions. Neither a familiar appearance nor a broad weight description establishes the right construction for a changed load.
State whether the loaded platform will sit on a floor, rack beams or another support, and explain each lifting or transfer step. Include fork entry directions, pallet-jack use, doorway clearances and the height of the combined pallet and product.
If the sender and receiver use different equipment, provide both sets of requirements. Custom dimensions should be considered with those access details. A platform that suits the product still needs to move through the facilities without creating an avoidable handling conflict.
Custom construction is worth discussing when available stock cannot provide the needed footprint or support arrangement. If the requirements can be met by a recycled or remanufactured option, that may provide a practical route to reuse. Ask the team to compare the alternatives for the specified job.
Treatment is a separate part of the review. Explain any export destination or customer treatment rule before choosing a heat-treated option. Do not assume that selecting a custom size or recycled pallet automatically includes the treatment required by the receiver.
Keep an agreed drawing or written specification with the order. Include the quantity, Vaughan postal code, receiving contact and unloading equipment. Ask the team to confirm the proposed construction and schedule along with shipping from British Columbia.
For a repeat build, mark the drawing revision and describe any changes in weight, packaging or equipment. Review the quote against that current version. Freight, arrival arrangements and pricing are confirmed for the order, giving procurement and the receiving team one clear set of details to work from.

Describe concentrated weight and the points where the product contacts the deck.

Include support conditions and equipment at the sending and receiving facilities.

Provide drawings or dimensions that identify projections and support needs.

Discuss export or customer requirements separately from the custom build.

Keep the current drawing and delivery details with the confirmed order.
Provide the packed dimensions, total weight, weight distribution and contact points. Explain lifting equipment, storage support and receiving restrictions, then add the quantity and Vaughan delivery location.
No. Where the weight sits and how the loaded pallet is supported also matter. Describe concentrated loads and each condition of use so the requirements can be reviewed together.
A photograph is useful context, but include measured dimensions and weight information. A drawing can make support points and clearances easier to understand; a photo alone does not establish the specification.
Send the equipment type, entry direction and required clearances at every handling stage. Review those constraints before confirming the platform, even if its footprint appears suitable.
It may be worth discussing if available stock meets the load, handling and receiving requirements. Compare those requirements with the actual construction rather than assuming an unusual product always needs a new design.
Discuss treatment as part of the enquiry. Explain the destination and customer rules, and ask the team to confirm a heat-treated option where needed. Custom dimensions alone do not specify treatment.
Use it as a reference, then confirm the revision and any changes to the load or route. Reconfirm quantity, Vaughan receiving details and the BC shipment schedule for the new order.